/
Job Name
:
Manager, NOC
Location
:
Gandhinagar
Maximum Age Required
:
35
Start Date
:
02/02/2023 13:00:00
End Date
:
14/02/2023 15:00:00
Qualifications
:
Graduate: B.E./ B.Tech. ( In Electronics & Communications / Electronics & Telecommunications / Computer / Information Technology ) with First Class from reputed institute / university; (Only Candidates having Full Time Graduate will be permitted) or
Master Degree: MCA ( In MCA With Any stream ) with First Class from reputed institute / university; (Only Candidates having Full Time Master Degree will be permitted) and
Network Certifications: Network Certifications ( In CompTIA Network+ / JNCIS / Specialist level Network Certificate or above like CCNP ) from reputed institute / university;

(NOTE: The certificate should not have expired before 31st December 2021)

(NOTE: Please attach copy of Degree Certificate of Graduation, Copy of Masters Degree, PG degree and Network Certifications.
Description:
:

    A) Desired Candidate Profile:

    • Should have minimum 04 years of experience in managing NOC operations & processes, service provisioning, Network asset management and complaint management for large scale Telecom/IT Projects.

    • Should have:

  • Understanding of Telecom services and active & passive components of Telecom networks.

  •  Ability to coordinate with various stakeholders including vendors for resolution of day to day issues and completion of activities.

    B) Educational Qualification:

    • B.E./B.Tech (in Electronics & Communications/Electronics & Telecommunications/Computer/ Information Technology) with first class from reputed institute/university OR MCA with first class from reputed institute/university

(Only Candidates having Full Time Degree will be permitted)

M.E./M. Tech /MBA / PGDM / PGDBA is desirable

    • Network Certifications: Professional / Specialist level Network certificate or above like CCNP / JNCIS / CompTIA Network+

(NOTE: The certificate should not have expired before 31st December 2021)

    


    C) Key Roles and Responsibilities:

    • Handling operations and maintenance of large and complex Network comprising of mix of technologies (ICT & Telecom) and products in network operations centre like GPON, DWDM, Router, Switches, Server, storage, NMS/EMS, etc.

    • Focus on all Network operation issues to improve the network uptime & maintain all KPIs and SLAs.

    • Identify areas for process and efficiency improvement within the NOC.

    • Managing service provisioning & service assurance for customers.

    • Providing technical support for various network, systems and performance issues

    • Following ITIL practices for Day-to-Day operations including Change Management, Incident Management, Problem Management, Capacity Management, Asset Management

    • Handling customer escalations, providing RCA, coordinating with relevant stakeholders.

    • Overseeing basic security solutions to meet Network requirements.

    • Basic understanding of common information security management frameworks such as ISO/IEC 27001 will be an added advantage.

    • Manage & coach team of 8 – 10 members on day to day basis.


    D) Soft Skills:

    • Should be a team player

    • Must have managerial skills with good written and verbal communication skills

    • Ability to liaise with various stakeholders including vendors & external customers


    E) Age Limit: Not more than 35 Years ( As on Advertisement date).


    F) Remuneration: INR 56000 /- P.M. (Cost to Company basis).


    F) General Instruction: 



                                                                                                                     *****-------*****